STORE POLICY

 

Customer Care


Here at Blu Rose Organics we are proud to offer our customers 100% organic and cruelty free products.  We are dedicated to making every customer happy with both our products and our communication.  If you need to inquire with us about anything please fill out the form on the contact page which is located at the top of every page in our menu.


Privacy & Safety

What do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We collect session information, including page response times, length of visits to certain pages, page interaction information, methods used to browse away from the page, and personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect?

When you perform a transaction on our website we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect?

  • To identify you when you visit our websites or stores.

  • To fulfill your requests, such as to provide you with products and services or to process returns.

  • To communicate with you about your orders, subscriptions, and reservations, as well as our products, services, sales, offers, and promotions.

  • To conduct research and analytics, including improving our services and product offerings.

  • To send marketing and advertising communications.

  • To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.

  • To comply with legal obligations, to establish or exercise our rights, and to defend against a legal claim.

  • To provide and maintain the functionality of our website, including identifying and repairing errors or problems.

  • To support core business functions, including to maintain records related to business process management, loss and fraud prevention, and to collect amounts owing to us.

How do we store, use, share your info?

Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  Your information is also stored on Stripe which is a highly trusted and very secure third-party app that we use to process payments.  

Wholesale Inquiries

We consider any purchase of one product that exceeds the quantity of 50 to be a wholesale order.  Wholesale orders will receive a 30% discount.  To get this discount please email us at info@bluroseorganics.com with an inquiry.

Payment Methods

Credit / Debit Cards  - PAYPAL - Offline Payments